Evaluating AI Systems Beyond Demo Quality
A demo proves possibility once. Evaluation proves reliability repeatedly. The gap between them is the work.

Why demos mislead
Demos use curated inputs and forgiving judges. Production meets messy data, adversarial users, and edge cases the demo never saw.
Building an evaluation practice
Golden sets from real cases, automated scorers plus human review for judgement calls, and regression gates on every prompt, model, or tool change.
What 'good' means
Define acceptable error rates per failure type before launch. A wrong total on an invoice is not the same as a clumsy sentence.


